Refund Policy

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       New ASIC Devices

• New devices may carry a manufacturer’s warranty.

• Warranty terms and coverage depend on the manufacturer and will be communicated at the time of purchase.

• Customers must follow the manufacturer’s instructions for warranty claims.

     Second‑Hand Miners

• Second‑hand miners are sold “as‑is” unless otherwise stated.

• No warranty is provided unless explicitly mentioned in the product listing.

• Performance and lifespan may vary due to prior usage.

                 Repairs

• Repairs are carried out on a best‑effort basis.

• No warranty is offered on repair services unless specifically agreed in writing.

• Customers are responsible for backing up data before submitting devices.

                 Returns

• Returns are accepted only if the product is faulty on arrival and reported within 7 days of delivery.

• Returned items must be in the same condition as received, with all accessories and packaging.

• Return shipping costs are the responsibility of the customer unless the fault is ours.

  Refunds & Replacements

• Refunds or replacements are offered at the store’s discretion after inspection of the returned item.

• Refunds will be processed using the original payment method.

• No refunds are given for second‑hand miners unless agreed in writing.

        Legal Compliance

• This policy follows the Consumer Protection Act of South Africa.

• Customers’ statutory rights are not affected by this policy.

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