Privacy Policy

Your Privacy Matters

We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you shop with us.

Information We Collect

Personal details: name, email, phone number, billing and shipping address.
Payment information: processed securely through third‑party payment providers (we do not store card details).
Device & browsing data: cookies, IP address, and usage patterns to improve our website experience.

How We Use Your Information

To process and deliver your orders.
To provide repair services and customer support.
To send updates about your order, promotions, or policy changes (you can opt out anytime).
To improve our website and services.

Data Protection

We use secure servers and encryption to protect your information.
Access to personal data is restricted to authorized staff only.
We do not sell or share your information with third parties, except where required by law or to complete your order (e.g., courier services).

Cookies

Our website uses cookies to improve functionality and personalize your experience.
You can disable cookies in your browser settings, but some features may not work properly.

International Orders

If you order from outside South Africa, your data may be transferred across borders to complete delivery.
We comply with applicable data protection laws when handling international orders.

Legal Compliance

This policy follows the Protection of Personal Information Act (POPIA) of South Africa.
You have the right to request access, correction, or deletion of your personal data.

Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us via the details provided on our website.